Shipping & Delivery Policy

 

Last Updated: October 24, 2025

At HRS Store, we’re committed to delivering your fresh, organic produce quickly and reliably. Please review our shipping and delivery guidelines below.

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Delivery Area

 

We currently offer delivery exclusively within Siliguri city limits. Unfortunately, we cannot deliver outside this area at this time. We hope to expand our service area in the future and will update this page if our delivery zones change.

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Delivery Schedule & Times

 

• We typically process and dispatch orders within [Consider adding a processing time, e.g., 24 hours] of order confirmation.

• Deliveries are generally made between [Specify your delivery window, e.g., 10:00 AM and 6:00 PM IST] on [Specify delivery days, e.g., Monday to Saturday]. We do not deliver on Sundays or public holidays.

• While we strive to meet specific delivery time requests, we cannot guarantee exact delivery times due to unpredictable factors like traffic and weather conditions. You will be notified once your order is out for delivery.

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Delivery Charges

 

• Delivery charges may apply based on your order value and location within Siliguri.

• Any applicable delivery fees will be clearly calculated and displayed during the checkout process before you confirm your order.

• We may offer free delivery for orders above a certain value. Please check the checkout page for current offers.

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Receiving Your Order

 

• It is your responsibility to ensure that someone is available at the specified delivery address during the expected delivery window to receive the order.

• Since our products are fresh and often perishable, please ensure they are stored appropriately (e.g., refrigerated) immediately upon receipt.

• Risk of loss and title for the products pass to you upon successful delivery to the address provided. We are not responsible for products left unattended after delivery.

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Contact Us

 

If you have any questions about your order’s delivery status or our shipping policy, please don’t hesitate to contact us:

Email: hello@hrsingha.com

We appreciate your business and look forward to delivering fresh, organic goodness to your home!